Refunds and Returns Policy

Last updated: January 15, 2024

Thank you for choosing One Dragon Publishing. We want you to be completely satisfied with your purchase. Please read our refund and return policy carefully to understand the terms and conditions for refunds and returns. This policy is designed to provide clarity and ensure a positive shopping experience for you.

1. Return/Refund Timeline

Returns are accepted within 14 days from the date of delivery. We believe this timeframe strikes a balance between allowing you sufficient time to evaluate your purchase while also ensuring a fair policy for our business.

2. Acceptable Item Conditions

To be eligible for a return, the item must be in its original condition. If the item is not returned in resalable condition as determined by common sense, a 20% restocking fee will be deducted from your refund.

3. Refunds and Shipping Charges

For returns we offer the following refund options:

• Money Refund: We’ll return the cost of the item and applicable sales tax to the original payment method used for the purchase, less the original cost of shipping.
• Store Credit: You can choose to receive store credit, which can be used on any future purchases with us. The amount of store credit will be for the cost of the item and applicable sales tax to the original payment method used for the purchase, less the original cost of shipping.

Return Shipping
You are responsible for the full cost of shipping your return. Returns should be sent the address at the bottom of the page.

4. Avoiding Chargebacks

Our comprehensive refund and return policy is designed to create a transparent and equitable relationship with our customers. By providing clear guidelines for refunds, we aim to empower
you with a clear understanding of your rights.

Thank you for choosing One Dragon Publishing!

If you have any questions about our refund and return policy, please don’t hesitate to contact
our customer support team at help[@]onedragon.us. Your satisfaction is our priority, and we’re here to assist you.